| SOFTWARE
AND HARDWARE REQUIREMENTS
What type of PC supports your site?
Most modern PCs will run our interface successfully, but in order to get achieve the best performance we recommend that you have at least 1.8Ghz Pentium IV(or equivalent) processor with 512MB of RAM. Other programs installed and running could affect the performance of the website.
Is my software compatible with the E*TRADE Spread Betting website?
We support PC platforms Windows 2000, XP and Vista.. We also support Apple Mac platforms.
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What facilities do I need to view the E*TRADE Spread Betting site?
The E*TRADE Spread Betting trading platform is available
via HTML (the Internet) and therefore you do not need
to download any additional software onto your computer.
As a general rule we design our systems to work with
most browsers on any system with any ISP (internet
service provider) connection (dialup or broadband).
You may need to upgrade some of the existing software
on your machine, and the information below will guide
you through this process. If you have any questions,
please call our Customer Support team us on +44 (0) 845 210 0377 and we will be pleased to help.
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How can I view your Live Prices?
The site requires Flash 9 or later.If you are unsure that you have Flash, or wish to check you have the latest version, you can download the latest version here: http://www.macromedia.com/support/flash/ts/documents/test_version.htm
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What do I need to do to view your Charts?
If you wish to see our charts on the trading platform, you will need Java. You can download the latest version here::
http://www.java.com/en/download/windows_automatic.jsp
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Which Internet browser should I use?
You can access the E*TRADE Spread Betting website
using the latest versions of the main browser, including Internet Explorer and Firefox.
However, if you attempt to access our site using an AOL browser,
it is possible that you may experience problems logging
into our site. We would recommend that you use one
of the following browser connections which are available
free of charge.
Click below to download the latest versions of these
browsers for free.
· Internet
Explorer
· Firefox
· Safari
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Do I need to adjust my monitor/screen settings?
You will get the best results from our site if you
set your screen resolution to a minimum of 1024 x
768 pixels. If you require assistance in doing this,
please call our support team on +44 (0) 845 210 0377
, and they will be happy to help.
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Can I trade using an Apple Mac?
Our site is fully compatible with the Apple Mac. However, if you do experience problems with our website, we recommend upgrading to the latest version of Internet Explorer for Mac. Please be aware that, although Microsoft may continue to provide security and performance updates to the Internet Explorer for Mac, no major new releases are planned.
If you find that Internet Explorer for Mac does not
work properly, please try using Apples new Safari
Browser http://www.apple.com/safari/download/
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