ETrade Financial Spread Betting

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Financial Spread Betting Guide Frequently Asked QuestionsRefer A freind 
Account Opening > Making a Trade > Orders & Stop Losses > Markets > Account Management > Terminology > Requirements > Troubleshooting > Technical Support > Other tools > Terms & Conditions > Beginners Guide to Financial Spread Betting
FREQUENTLY ASKED QUESTIONS

SOFTWARE AND HARDWARE REQUIREMENTS

What type of PC supports your site?

Most modern PCs will run our interface successfully but we recommend that you have at least a 750 Mhz Pentium III (or equivalent) processor with 156MB of RAM and 1MB of available hard disk space.

Is my software compatible with the E*TRADE Spread Betting website?

We support Windows XP, Windows 2000, Windows 98, Windows ME and Windows NT. We also support Apple Mac platforms. Windows Vista is compatible with the site

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What facilities do I need to view the E*TRADE Spread Betting site?

The E*TRADE Spread Betting trading platform is available via HTML (the internet) and therefore you do not need to download any additional software onto your computer. As a general rule we design our systems to work with most browsers on any system with any ISP (internet service provider) connection (dialup or broadband).

You may need to upgrade some of the existing software on your machine and the information below will guide you through this process. If you have any questions, please call our Customer Support team us on +44 (0) 870 200 0377 and we will be pleased to help.

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How can I view your Live Prices?

The site requires Flash 6 or later. If you are unsure if you have Flash, or wish to check you have the latest version, you can download the latest version of Flash here: http://www.macromedia.com/support/flash/ts/documents/test_version.htm

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What do I need to do to view your Charts?

If you wish to see our charts, you will need Java. You can download the latest version of Java here: http://www.java.com/en/download/windows_automatic.jsp

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Which Internet browser should I use?

You can access the E*TRADE Spread Betting website using the latest versions of Internet Explorer, Mozilla, Firefox and Netscape. We also support AppleMac platforms.

If you attempt to access our site using an AOL browser, it is possible that you may experience problems logging into our site. We would recommend that you use one of the following browser connections which are available free of charge.

Click below to download the latest versions of these browsers for free.

· Internet Explorer
· Netscape
· Mozilla
· Firefox
· Safari

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Do I need to adjust my monitor/screen settings?

You will get the best results from our site if you set your screen resolution to a minimum of 1024 x 768 pixels. If you require assistance in doing this, please call our support team on +44 (0) 870 200 0377

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Can I trade using an Apple Mac?

Our site should be fully compatible with the Apple Mac. If you do experience problems with our web site, we recommend upgrading to the latest version of Internet Explorer for Mac. Please be aware that although Microsoft may continue to provide security and performance updates to the Internet Explorer for Mac, no major new releases are planned.

If you find that Internet Explorer for Mac does not work properly, please try using Apples new Safari Browser http://www.apple.com/safari/download/

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Contact E*TRADE Spread Betting
Telephone:
+44 (0) 870 200 0377
Dealing Lines:
+44 (0) 870 200 0277
Support:
+44 (0) 870 200 0377
Email:
Fax:
+44 (0) 20 7456 7013

Account Opening
Making a Trade
Orders & Stop Losses
Markets
Managing your Account
Terminology
Software & Hardware Requirements
Troubleshooting
General Technical Support
Other Tools
Terms & Conditions
Beginners Guide
 
Spread bets carry a high level of risk so you should only speculate with money you can afford to lose. Stop-losses are automatically allocated with each bet you make. All stops are not guaranteed. You can lose more than your initial deposit and stake. Before you open an account, please ensure that spread betting matches your investment objectives, familiarise yourself with the risks involved and if necessary seek independent advice. Click here for a full risk warning.
E*TRADE Securities Limited is a company registered in Scotland No. SC103238 with its principal place of business at 42nd Floor, One Canada Square, London E14 5AA, United Kingdom. Registered Office: 24 Great King Street, Edinburgh EH3 6QN, United Kingdom. E*TRADE Securities Limited is authorised and regulated by the Financial Services Authority and is a member of the London Stock Exchange. For purposes of spread betting, E*TRADE Securities Limited introduces you to E*TRADE Spread Betting which is a trading name of London Capital Group Ltd registered in England and Wales no. 3218125. Registered office: 4th Floor, 12 Appold Street, London. EC2A 2AW. London Capital Group Ltd. is authorised and regulated by the Financial Services Authority.